HTC HD2 Troubleshooting Tips & Tricks

The HTC HD2 is a touch-screen Android smart phone. Android is an open source operating system that permits the HD2 to install third-party applications. The device has 512 MB of read only memory (ROM) and 448 MB of random access memory (RAM).
It also has capacity for extra storage via a removable SD card. If you are experiencing problems using your HTC HD2 smart phone, it pays to troubleshoot it before sending it for repairs.

Items you will need

• USB cable

Handset Problems

Step 1

Tap “Settings,” “Personal” and then “Phone” on your touch-screen.

Step 2

Tap the “Pin” tab. Clear the check box that says “Pin Required.” If you have been having difficulty making calls or executing other commands, it may have been because the phone was in pin protection mode, but no pin had been set. Rather than prompting you for a pin, the Android operating system may restrict your permissions. If the phone requests you to enter a pin to turn off pin protection, there is a pin set already. If there is a pin set, but you don’t know it, consult your dealer.

Step 3

Press and hold the power switch on the top of the HD2 to turn off the phone. Leave it off for a minute.

Step 4

Press the power switch briefly to turn the phone back on. Many small problems such as frozen screens and crashed apps can be fixed by simply turning the phone on and off. This process rules out a software problem, such as corruption.

Step 5

Place the phone face-down. Push the SD card in so that it pops out of the slot. The SD card is located on the side panel of the phone. Push the SD card back into the slot until you hear a pop. If the SD card is not properly installed, or has come loose after the phone has been dropped, some of the functions such as the contacts book may not operate properly. By removing and replacing the card, you can check that it is correctly installed.

Sync Problems

Step 1

Connect the HD2 to your PC via a USB cable.

Step 2

Slide the “Settings” tab on your touch screen. The location of the tab depends on how you have configured your home screen. If you can’t see the tab, slide the home screen right to move onto the next screen.

Step 3

Tap “Menu,” “All Settings,” “Connections” and “USB to PC.”

Step 4

Clear the check box next to where it says “Enable faster data synchronization,” and tap “Done.” This resets the synchronization connection between your HD2 and the computer. This process often fixes problematic connections.